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Customer Support

You can reach customer support at contact@mainichiteas.com and expect a response within 24 hours for requests made during business hours, Monday - Friday, 9 AM - 5 PM Eastern (except holidays). Please check below to see if your question or request is answered before reaching out and make sure to include all relevant information, including the order number.

You can always contact us with any questions at contact@mainichiteas.com.